SOUL IN THE HORN
EFFECTIVE AS OF JAN 23 2023
WWW.SOULINTHEHORN.COM AND ITS ASSOCIATED WEBSITES, FEATURES, CONTENT,
MATERIALS, APPS, PRODUCTS AND/OR SERVICES (COLLECTIVELY, THE “WEBSITE”),
WHICH IS OWNED AND/OR OPERATED BY SOUL IN THE HORN ENTERPRISES, LLC D/B/A
SOUL IN THE HORN (“SITH”, “US” OR “WE”). PLEASE READ IT CAREFULLY SINCE IT
DESCRIBES THE TYPES OF INFORMATION WE COLLECT, HOW WE COLLECT, HANDLE
AND USE PERSONALLY IDENTIFIABLE INFORMATION COLLECTED FROM USERS OF THE
WEBSITE, THE CIRCUMSTANCES IN WHICH WE DISCLOSE OR SHARE INFORMATION AND
HOW YOU CAN ACCESS, UPDATE OR DELETE CERTAIN INFORMATION WE HAVE
COLLECTED ABOUT YOU.
WE TAKE PRIVACY AND DATA PROTECTION ISSUES SERIOUSLY. IF YOU DO NOT ACCEPT
By accessing and using the Website, you agree that you have read and understand this Policy and you
accept and consent to the privacy practices (and any uses and disclosures of information) that are
described in this Policy.
INFORMATION COLLECTED BY SITH
We and any third party we engage for the purpose of administering, operating, hosting, configuring,
designing, maintaining and providing internal support for our Website (collectively, the “operational
service providers”) collect certain non-personally identifiable information from you when you visit
We only collect Personal Information (defined below) from you when you submit it to us or provide
it to us, such as when you email us, sign up to our newsletter or when you make a purchase
merchandise on our online store located on or through the Website (the “Store”). We use the term
“Personal Information” to refer to any information you provide in connection with your use of our
Website by which you can be personally identified. When you use our Website, we may collect your
name, street address, telephone number, e-mail address, and billing information.
Unless you voluntarily provide or send us Personal Information, we will always ask you to submit or
provide it to us before collecting your Personal Information. If you provide or submit your Personal
Information to us we will provide you with the ability to review, update and/or delete your Personal
Information, subject to our obligations to comply with legal, regulatory, internal audit and record-
To update and/or delete your Personal Information you have on file with us for all non-Store and
Store transactions, please send an email to [email protected].
HOW DO WE USE YOUR INFORMATION?
Any of the information we collect from you may be used to:
– Respond to your request and/or to complete your purchase;
– Personalize your experience (your information helps us to better respond to your individual needs);
– Improve, diagnose, and support our Website (we continually strive to improve our Website offerings
based on the information and feedback we receive from you), including by monitoring which features
of the Website are used most to allow us to determine which features we need to focus on improving;
– Improve customer service (your information helps us to more effectively respond to your customer
service requests and support needs);
– Allow you to evaluate your eligibility for products or services on the Website;
– Administer a contest, promotion, survey or other Website features; and/or
– Send periodic communications (such as to respond to inquiries, requests or to provide you with
newsletters, upcoming events, or other updates).
Note: If at any time you would like to unsubscribe from receiving future promotional email
communications, we include detailed unsubscribe instructions at the bottom of each promotional email.
We may also send you strictly service-related communications on rare occasions when it is necessary
to do so. For instance, if our service is temporarily suspended for maintenance or if you make a
purchase on our Website, we might send you an email. Generally, you may unsubscribe out of these
service-related communications, which are not promotional in nature.
HOW DO WE PROTECT YOUR INFORMATION?
We maintain commercially reasonable standards of security and confidentiality. Personal
information will only be disclosed to those third party service providers on a confidential basis
so that the service provider can effectively provide those services. We try to limit information
access to individuals who need to have such access to perform their responsibilities associated
with our Website and the content on our Website. However, the Internet and communications
cannot be guaranteed to be secure, and it is possible that others may unlawfully intercept or
access information, transmissions or communications to, from or within our Website. As such,
we cannot guarantee the security of our online database, nor can we guarantee that information
you supply won’t be intercepted while being transmitted to us over the Internet, and any
information you transmit to SITH you do at your own risk. If you share your password or
Personal Information with others, you are responsible for all actions taken in the name of your
We do not store any credit card information. We take reasonable steps to ensure that cross-border
data transfers comply with existing data protection laws. Personal information will only be
disclosed to those third party service providers on a confidential basis so that the service provider
can effectively provide those services.
INFORMATION TO THIRD PARTIES?
We do not sell, rent, lease, provide or otherwise disclose your Personal Information to unaffiliated
entities. We will always let you know if we intend to provide any of your Personal Information to an
unaffiliated third party or a party not helping us provide the services offered through the Website,
and we will ask you to consent (“opt-in”) whenever we intend to do so.
We may employ operational service providers to facilitate our provision of the Website, to provide the
Website on our behalf, provide customer support, perform Website -related services (e.g., maintenance
services, database management, web analytics and improvement of the Website’s features) or to assist
us in analyzing how our Website are used. We always have the right to disclose your Personal
Information to our operational service providers. Our policy is to request that our operational service
providers protect your privacy and not disclose your Personal Information to third party marketers that
are not associated with our Website, nor are they permitted to use your Personal Information for their
own marketing or promotional purposes. If you choose to purchase merchandise, products and/or
services, on or through features on the Website including through the Store, we may forward your
information to third parties (e.g., our merchandise fulfillment center) for services such as credit card or
other payment processing, order fulfillment, credit pre-authorization, and address verification. There
are also times when you provide information about yourself to us in areas of the Website that may be
managed or participated in by third parties. In such cases, the information may be used by us and by
such third parties, each pursuant to its own policies.
You agree that we may also make your Personal Information available:
– When we are compelled by a governmental agency, law, regulation, a court or other legal process;
– If we believe you are, have or may violate any law, regulation, our Terms and Conditions;
– If we believe you are or may be a threat to safety, property, interests or rights of us or others;
– In order to investigate, respond to or resolve problems or inquiries or defend our interests; and/or
– In a merger, acquisition, sale of all or a substantial portion of our assets, change of control, joint
venture, bankruptcy, liquidation, or other business combination.
We reserve the right to disclose your non-personally identifiable visitor information (including in
an aggregated format) to third parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Our Website may contain or display information from advertisers, operational service providers or
other third parties that offer to make information, goods or services available, provide opportunities to
participate in promotions, events or engage in activities or that link or redirect your browser to other
websites, materials or organizations. We may also use third parties to display or serve advertising on
our Website, as well as for distributing our online, email, messages or web-based newsletters and other
information. Third parties often also employ cookies to measure advertising effectiveness. You should
be aware that even if you encounter an advertisement, link or reference to a Third Party Website on our Website and even if we have a relationship with them, we do not control them, their websites or
their policies and practices regarding use of their websites, transaction policies or any rules they have
Information). These are within their control and not ours and the terms and conditions, as well as the
privacy policies that apply to these third parties and their websites are their responsibility. We have no
responsibility or liability for the content and activities of Third Party Websites.
CHILDREN’S PRIVACY AND PARENTAL CONTROLS
We do not knowingly collect or solicit any Personal Information from children under the age of 13.
If you are under 18, you are not authorized to use our Website without express permission from your
parent or legal guardian. Parents and legal guardians should be aware that there are parental control
tools available online that you can use to prevent your children from submitting information online
without parental permission or from accessing material that is harmful to minors.
information collected offline. We do not currently share any Personal Information with third parties
for their direct marketing purposes. To make a request about our disclosures of certain categories of
Personal Information (if any) to third parties for their direct marketing purposes, please contact us at
TERMS AND CONDITIONS
Please also visit our Terms and Conditions establishing the use, disclaimers, and limitations of
liability governing the use of our Website.
USERS OUTSIDE THE UNITED STATES
The Website and the services upon which the Website is hosted are located in the United States.
Personal Information you submit using the Website will be transferred to and stored in the United
States. By visiting the Website and submitting Personal Information, you authorize this transfer.
periodically review this page for the latest information on our privacy practices.
Copyright © 2023 Soul In The Horn Enterprise, LLC. All Rights Reserved.